Delivery After Eid Holidays

Privacy Policy

Privacy Policy

Information Collection

When you visit novera.pk, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. This includes:

  • Personal Data: Name, Shipping Address, Billing Address, Email Address, and Phone Number.

  • Device Data: IP address, browser type, and time zone (collected via cookies).

How We Use Your Information

We use your personal information to:

  • Fulfill orders and process payments.

  • Communicate with you regarding order status.

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our eyewear products (only if you opt-in).

Sharing with Third Parties

We only share your information with service providers that help us run our store:

  • WooCommerce: To power our online store.

  • Logistics Partners: (e.g., Leopards, TCS, or BlueEx) to deliver your glasses.

  • Payment Processors: To securely handle transaction data.

  • We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices (including SSL encryption) to ensure it is not inappropriately lost, misused, or altered.